Organa London LTD is the owner and operator of this website. Organa London LTD is referred to as “we,” “us,” and “our” throughout the site (“Organa London”). Organa London provides you, the user, with this website, including all content, tools, and services accessible through this site, subject to your acceptance of all terms, conditions, regulations, and disclaimers contained here.
By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”, “Policy”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms and Conditions apply to all site users, including but not limited to visitors, suppliers, consumers, traders, and/or content owners.
Before accessing or using our website, please read these Terms of Service carefully. Visitors abide by these Terms and Conditions by accessing or using any element of the platform. You may not visit the website or use any services if you do not agree to all of the terms and conditions of this agreement. Acceptance is solely restricted to these Terms of Service if these Terms of Service are deemed an offer.
The Terms of this website will apply to any new features or tools that are introduced to the existing shop. On this page, you will read the most recent version of the User agreement at any time. By making updates and/or modifications to our website, we retain the right to update, amend, or replace any portion of these Terms of Service. It is your duty to check this page for updates on a regular basis. Following the publishing of such modifications, your continued use of or access to the website implies acceptance of those changes.
SECTION 1 – ONLINE STORE TERMS
You signify that you are at least the legal minimum in your country or state of domicile, or that you are the age of consent in your state or province of residence and have given us your agreement to enable any of your minor dependents to use this site, by agreeing to these Terms of Service.
Users may not use our goods for any unlawful or unauthorised purpose, and you may not break any laws in your area by using the Service (including but not limited to copyright laws).
You must not send any worms, viruses, or any other disruptive programming.
Any infringement or disobedience of the conditions will result in your Services being immediately terminated.
SECTION 2 – GENERAL CONDITIONS
The right to deny service to anybody for any reason or no reason is reserved by us at all times.
There may be unprotected transmissions of your content (not including credit card information) across various channels, as well as modifications in order to comply and adapt to the technical requirements of the networks or devices that link them. It is standard practise to encrypt credit card details before sending it across networks.
Without our explicit written approval, you undertake not to replicate, duplicate, copy, sell, resell or misuse any component of the Service, use of the Service, or access to the Service or any contact on the website through which the service is given.
The headers in this document are purely for the purpose of organisation and have no bearing on the meaning of the text.
SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION
We disclaim all liability for any errors or omissions in the content of this website. You should not rely on or utilise the information on this site to make choices without consulting primary, more accurate, more comprehensive, or more current information sources. The use of this website’s materials is at your own risk.
It’s possible that some of the content on this site dates back in time. As a result, the material shown here is unavoidably out-of-date, and is only being made available for informational purposes. This site’s information may be changed at any moment without notice, and we are under no duty to keep it up-to-date. It is your obligation to keep track of any changes to our site.
SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES
There is no guarantee that our items’ prices will not change at any point in time.
This agreement does not exclude us from making changes to, or discontinuing the Service (or any portion of it).
All modifications, pricing changes, suspensions and discontinuances of the Service are not covered by this agreement.
SECTION 5 – PRODUCTS OR SERVICES (if applicable)
Certain items or services may only be provided via the website, and they may not be available elsewhere. These items or services may only be available in limited numbers, and they are only eligible for return or exchange if they comply with our Return Policy.
We have made every attempt to precisely represent the colours and pictures of our items that appear in the shop as exactly as possible on our website. We can’t guarantee that the colours seen on your computer monitor will be true in every case.
We retain the right, but are not compelled, to restrict the sale of our goods or Services to any individual, geographic location, or jurisdiction in which we do not want to do business. We reserve the right to execute this option on an individual basis. We have the right to restrict the quantity of any items or services that we provide at any time without prior notice. Product specifications and price are subject to change at any moment without notice at the sole discretion of the company providing the information. We have the right to withdraw any product at any moment without prior notice to you. In jurisdictions where such offers are banned, any offer for any product or service made on this site is invalid.
Neither we nor any third-party vendors or suppliers can guarantee that the quality of any goods, services, information, or other material accessed by you will meet your expectations, nor that any mistakes or omissions will be remedied.
SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION
Please understand that we have the right to decline any order placed with us. According to our absolute discretion, we may restrict or cancel the number of items bought per person, per household, or per order. Purchases placed by or under the same customer account, orders made using the same credit card, and/or orders made using the same billing and/or delivery address are all examples of limitations that may apply. case we need to make a modification to or cancel an order, we will try to tell you by contacting the e-mail and/or billing address/phone number that you supplied at the time of the transaction. We have the right to restrict or prohibit orders that seem to have been made by dealers, resellers, or distributors, based on our sole assessment of the circumstances.
In exchange for making purchases at our shop, you promise to submit current, full, and accurate information about your transactions and your account. You agree to keep your account and other information up to date, including your email address, credit card numbers, and expiry dates, so that we can process your purchases and contact you if we have any questions.
Please refer to our Returns Policy for more information on how to return items.
SECTION 7 – OPTIONAL TOOLS
We may give you with access to third-party tools over which we have no control or influence, and which we do not monitor or manage.
Specifically, you realise and agree that we offer access to such tools “as is” and “as available,” without any express or implied warranties or guarantees of any kind, and without any endorsement. We will have no responsibility whatsoever arising out of or pertaining to your use of optional third-party tools that you choose to make use of.
Any use by you of optional tools made available via the site is solely at your own risk and discretion, and you should check that you are aware with and approve of the conditions under which the tools are supplied by the relevant third-party provider before making use of such tools (s).
We may potentially introduce additional services and/or features to the website in the future. Please check back often for updates (including, the release of new tools and resources). These Terms of Service will apply to any additional features and/or services that are added in the future.
SECTION 8 – THIRD-PARTY LINKS
There may be third-party items included in some of the information, goods, and services that are made accessible via our Service.
It is possible that third-party links on our site may take you to websites that are not linked with us. The content and accuracy of third-party materials and websites are not our responsibility, and we disclaim any and all liability and responsibility for any such materials and websites, as well as for any other materials, goods, or services provided by third-parties in connection with their use.
The purchase or use of products, services, resources, material, or any other transactions performed in connection with any third-party websites will not subject us to any liability for harms or losses that result from such purchases or uses. Please carefully research the rules and procedures of the third-party and ensure that you completely understand them before entering into any transaction with them. If you have any complaints, claims, concerns, or questions about a third-party product, you should express them to the third-party.
SECTION 9 – USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If you give us creative ideas, recommendations, proposals, plans, or other materials (collectively, “comments”), whether online, by email, by postal mail, or otherwise (collectively, “comments”), you agree that we may, at any time, without limitation, edit, copy, publish, distribute, translate, and otherwise use any comments that you provide to us in any media. In no way, shape, or form are we obligated to keep any comments private, compensate anybody for any remarks, or react to any comments.
Although we have the right to monitor and delete any material that we deem to be harmful or objectionable, we have no duty to do so and we reserve the right to do so at any time and in our sole discretion.
That your comments will not infringe on the rights of any third party, including but not limited to those relating solely to the author’s own work or to their trademark or other distinctive identifiers. It is your responsibility to ensure that your comments do not include any libellous or defamatory content, as well as anything that might harm the operation of the Service or an associated website. The use of a fraudulent e-mail address or otherwise misrepresenting your identity to us or to other parties is strictly prohibited. The correctness of any comments you post is totally your responsibility. Please be aware that we are not responsible or liable in any way for any remarks you or any other third party may post.
SECTION 10 – PERSONAL INFORMATION
Our Privacy Policy governs the collection, use, and disclosure of personal information collected via the shop. To see our Privacy Statement, please click here.
SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS
Sometimes there may be inaccuracies or omissions in the information on our site or in the Service, which may relate to product descriptions, price, promotions, and offers. There may also be mistakes or omissions related to product shipping costs, transit times, and availability. When there are any mistakes, inaccuracies, or omissions in the Service or on any connected website, we have the right to fix, update, or cancel orders as necessary, without prior notice (including after you have submitted your order).
Our responsibility to update, revise, or clarify information in the System or on any connected website, including without limitation, price information, is limited to when legally compelled to do so under the applicable statute of limitations. In the absence of an explicitly stated update or refresh date applied in the Service or on any linked website, it shall be assumed that all information in the Service or on any associated website has been amended or updated.
SECTION 12 – PROHIBITED USES
As a further restriction on your ability to access and use the site and its content, you are banned from doing the following activities on the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. Our rights to discontinue your use of the Service or any connected website if you engage in any of the prohibited uses is explicitly stated in this policy.
SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY
This means that we cannot promise or represent that your use of our service will be uninterrupted, timely, secure, or error-free.
Neither we nor the service provider guarantee the accuracy or reliability of any results that may be gained from the use of the service.
By using the service, you acknowledge and accept that we may suspend the service for an unlimited amount of time or terminate the service at any time without providing you with any prior notice.
In addition, you explicitly acknowledge that your use of, or inability to utilise, the service is entirely at your own risk. The service, as well as all products and services delivered to you through the service, are provided ‘as is’ and ‘as available’ for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement, except as expressly stated by us.
In no case shall Organa London, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. In the event that any states or countries do not allow the exclusion or limitation of responsibility for consequential or incidental damages, our liability will be restricted to the greatest extent permissible by law in such states or jurisdictions.
SECTION 14 – INDEMNIFICATION
Indemnify, defend, and hold harmless Organa London and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
SECTION 15 – SEVERABILITY
If any part of these Terms of Business is found to be unlawful, void, or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service; however, such determination shall have no effect on the validity and enforceability of any other provisions of these Terms of Service.
SECTION 16 – TERMINATION
The obligations and liabilities of the parties accrued prior to the termination date will survive the termination of this agreement in all respects and continue to be binding on the parties.
These Terms and Conditions are in force until terminated by either you or us, in which case they will automatically end. Upon telling us that you no longer desire to use our Services, or upon ceasing to access our website, you may terminate these Terms of Service at any time.
You agree that if you fail to comply with any term or provision of these Terms of Service, or if we have reasonable grounds to suspect that you have failed to comply with any term or provision of these Terms of Service, we may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination; and/or we may refuse to provide you access to our Services (or any part thereof).
SECTION 17 – ENTIRE AGREEMENT
We reserve the right to refuse to exercise or enforce any right or provision of these Terms of Service if we believe that such right or provision is violated.
These Terms of Service, as well as any policies or operating rules posted by us on this site or in respect to The Service, constitute the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and us. We reserve the right to change these Terms of Service at any time without notice (including, but not limited to, any prior versions of the Terms of Service).
There must be no discrimination against the party that drafted these Terms of Service because of any uncertainties in their interpretation.
SECTION 18 – GOVERNING LAW
All of these Terms of Service and any individual agreements whereby we give you Services will be governed and interpreted in accordance with the laws of England and Wales.
SECTION 19 – CHANGES TO TERMS OF SERVICE
You may check out the most recent version of the Terms of Service at any time by visiting this page on the website time to time.
We retain the right, in our sole discretion, to update, amend, or replace any portion of these Terms of Service by publishing updates and modifications to our website. We will notify you of any such changes by posting them on our website. It is your duty to check our website for updates on a regular basis. You agree that your continued use or access to our website or Service after the publication of any changes to these Terms of Service will be construed as acceptance of such modifications.
SECTION 20 – CONTACT INFORMATION
If you have any questions concerning the Terms of Service, please contact us at hello@organalondon.co.uk
SECTION 21- TERMS OF PAYMENT
In order to verify that the transaction is completed successfully, we do a normal authorization check on your payment card upon receipt of your purchase. Your credit card will be charged as soon as the authorization is granted. The cash obtained as a result of the debiting of your card will be considered as a deposit against the purchase price of the products you desire to buy, unless otherwise specified. Once the items have been sent and you have received a confirmation email, the amounts provided as a deposit will be used as consideration for the value of the goods you have bought, which will be included in the confirmation email, as detailed in the confirmation email.
